Privacy Policy

Bitsy Beet, LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how your data is collected, used, and safeguarded when you visit our website or use our services.

Who We Are
Our website address is: https://www.bitsybeet.com.

Information We Collect
We may collect personal information through forms, bookings, subscriptions, and event participation, including:
• Name
• Email address
• Phone number
• Service address
• Booking details
• Payment information (via Stripe)

Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent to help detect spam.
An anonymized string (hash) created from your email may be shared with the Gravatar service to determine if you use it. Their privacy policy is available at https://automattic.com/privacy/. Once approved, your profile picture is publicly visible with your comment.

Media
If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors can extract this data from public images on the site.

Cookies
If you leave a comment, you may opt in to saving your name, email, and website in cookies for convenience. These last for one year.
If you visit our login page, a temporary cookie checks browser compatibility. It contains no personal data and is discarded on browser close.
When you log in, we set cookies for login credentials and screen display preferences. Login cookies last for two days. If you select “Remember Me,” login persists for two weeks. Logging out deletes login cookies.
If you edit or publish a post, an additional cookie saves the post ID. It expires in one day and contains no personal data.

Embedded Content from Other Websites
Articles may include embedded content such as videos, images, or articles. These function as if you visited the source site directly and may collect data, use cookies, and monitor interaction according to their policies.

Payment Processing
All payments are securely processed via Stripe. We do not store full credit card information. Stripe’s privacy policy governs any data shared through their service.

Email Communication
If you subscribe to seasonal updates, you may receive occasional emails about new offerings, scheduling, or local events. You can unsubscribe at any time.

Social Media and Marketing Content
If you tag or mention @bitsybeet on social media, we may share content that features your kitchen workspace, tools, or non-identifiable parts of the juicing process. We do not use your name, likeness, or voice without explicit written permission. Photos or video may include client-supplied produce or surfaces. You may request removal of shared content at any time.

Community Events and Group Tastings
We may take photos or videos at public events including tastings and meetups. These may be used in promotional materials. We do not share identifying information without consent. Notify us in writing before the event if you prefer not to appear in any content, or contact us to request removal afterward.

Analytics and Tracking
We may use cookies and analytics tools to understand website traffic and improve the user experience. You may disable cookies in your browser settings.

Who We Share Your Data With
We do not sell or rent your personal data. Your data may be shared only with trusted providers such as Stripe or scheduling platforms. If you request a password reset, your IP address may be included in the reset email.

How Long We Retain Your Data
Comments and metadata are retained indefinitely. Registered users may see, edit, or delete their information at any time, except usernames. Admins can view and edit that data as needed.

What Rights You Have Over Your Data
If you have an account or have left comments, you may request an export of your personal data. You may also request data erasure, excluding information retained for legal or security purposes.

Where Your Data Is Sent
Visitor comments may be checked through automated spam detection services.

Contact Us
If you have questions about this Privacy Policy or your data, please email
hello@bitsybeet.com